LOCATION+
Do you know where you have been in the last two days? Most probably your phone does. Recent happenings on ‘Location-gate’ have raised lots of questions related to privacy violations due to storage of...
View ArticleLeveraging the swarm
Traditional CRS solutions were developed by the airlines to manage airline inventory, and make it available to the consumer. By the 1970’s, the airlines gave birth to Global Distribution Services (GDS)...
View ArticleBlind Spots in Software Project Management
Just the other day, I was reading Sujatha’s (a famous Tamil writer) book “Thalaimai Cheyalagam” which deals with the functioning of the brain and written in simple details for any ordinary person, who...
View ArticleIs Travel and Hospitality Industry Already Up In The Cloud?
As all enterprises are talking about the cloud infrastructure and making their IT solutions on cloud, I was wondering if the travel industry is already more mature in terms of cloud computing. The...
View ArticleBlack Holes in Software Product Management
This blog is a continuation of my previous blog “Blind Spots in Project Management”. Thanks a lot Sai Ganesh Ramani and Naresh, for continually giving your points of views. In this blog, I am touching...
View ArticleRegulatory Compliance improves Fundamental Engineering quality of Software...
I happened to read the blog “Regulatory Compliance and Software Quality Assurance” by Paul Fratellone. My blog is somewhat an extension to that with respect to software product development/maintenance....
View ArticleRFID – will the adoption pick up?
We have been hearing for the past decade that RFID (Radio-Frequency Identification) is going to revolutionize the way industries function. Industries including transportation, Consumer Packaged Goods...
View ArticleIs Mobile NFC going to revolutionize payment, loyalty and travel industries?
During the early part of this year, when Borders Group filed for bankruptcy and closed most of their stores, I felt really bad. It seemed like an era was coming to an end. The movie “You’ve Got Mail”...
View ArticleFor a Complete Online Booking Experience
Vacations and holiday seasons are just around the corner, and families are clamoring for a dream vacation. Most of us have a busy schedule and don’t have time to find the perfect vacation spot....
View ArticleAirline Customer Journey
“When the moments of truth go unmanaged, the quality of service regresses to mediocrity.” - Karl Albrecht / Ron Zemke Apart from American Airlines, most of the other airlines here in the US have...
View ArticleGerman Apparel Shoppers are Leading the Way to Phy-gital
As part of our ongoing coverage of Mindtree’s new global shopper study, we’ve noted that the primary finding at its core is the unstoppable trend of shoppers becoming “phy-gital,” combining online and...
View ArticleDisruptive Traveler amidst Airport hullaballoo
Frequency of air travel has increased over the time. When we enter an airport, we step into a complex-structured environment. We witness people standing in long queues, running to board flights,...
View ArticleMindtree Wearables Blog – Travel and Transportation | Umesh
Travel Wearables will Augment the skills of Human Workers The imagined applications for wearable technology in the travel and transportation segment are practically boundless. We are already seeing a...
View ArticleMindtree Wearables Blog – Travel and Transportation | Shivaprasad
Travel Wearables will Augment the skills of Human Workers The imagined applications for wearable technology in the travel and transportation segment are practically boundless. We are already seeing a...
View ArticleIncrease Airline Revenue Through Advanced Demographic Analytics
To maximize competitiveness in a low-margin industry, airlines offer an array of products to their customers that extend far beyond basic air travel. Products offered can include flight-related...
View ArticlePurposeful Collaboration: Making a Distributed Agile Pod Model Work for a...
Watching a mature, Agile pod at work reminds me that software development is influenced by corporate culture, yet still distinct from the larger company that surrounds it. A mature Agile culture values...
View ArticleImproving customer focus with intelligent systems
Industry groups everywhere have a lot to gain by catering to today’s phygital consumer, a savvy shopper who combines online and in-store approaches to planning, purchasing, and packing for a travel...
View ArticleImprove Customer Satisfaction and Retention with a Seamless Traveler Experience
In this age of instant communication, why do we still feel anxious about getting to our flights on time? It’s because no matter how well we plan our time, we still can face long queues, last-minute...
View ArticlePersonalization Key to Customer Experience and Extending Airline Profitability
With the growing importance of retailing and merchandising to the travel industry, airlines are beginning to resemble retailers like Amazon.com more than their predecessors. Unlike the airlines of the...
View ArticleTraditional Testing Doesn’t Cut It in an “Internet of Things” World
In today’s Internet of Things (IoT) world, device-created digital data is everywhere. The need to make use of this big data is quickly gaining relevance across every industry sector. Device developers...
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